General Conditions of Sale

These General Terms and Conditions of Sale and Provision of Services apply to any order placed between the SERVICE PROVIDER and any professional CUSTOMER for the sale of GOODS/PRODUCTS as well as all services relating to the operation of chemical or thermal process units (on-site or off-site treatment of production or effluents), to the installation of hot water, thermal fluid or low and high pressure steam boilers.

The SERVICE PROVIDER, during a negotiation phase with THE CUSTOMER, established a quote covering all the needs expressed by the latter. The CUSTOMER was also provided with all the technical information specific to the SERVICE and the GOODS/PRODUCTS offered by the SERVICE PROVIDER. Consequently, the CUSTOMER declared the SERVICES and the PRODUCTS/SERVICES to be in accordance with its needs. Consequently, at the end of their discussions, the parties agreed to contract together and determine the technical and financial conditions under which the SERVICE PROVIDER undertakes to sell the GOODS AND/OR PRODUCTS or provide its SERVICES to the CUSTOMER.

These GENERAL CONDITIONS, as well as the QUOTE(S), together form the contractual basis governing the relations between the parties. They are expressly agreed and accepted by the CUSTOMER, who declares and acknowledges having perfect knowledge of them, and therefore waives the right to rely on any contradictory document as well as its own commercial documents.

1- DEFINITIONS.

Under these General Conditions of Sale and Provision of Services, each of the words or expressions appearing in capital letters will have the meaning attributed to it below, in the singular and plural, namely:

➢ SERVICE PROVIDER: refers to the company EXONIA;
➢ CLIENT: refers to any professional contracting with the SERVICE PROVIDER for the purchase of GOODS/PRODUCTS marketed by the SERVICE PROVIDER or any order for SERVICE(S) and this, within the framework of its commercial, industrial, craft, liberal or agricultural activity;
➢ GOODS/PRODUCTS: refers to all types of movable property marketed by the SERVICE PROVIDER;
➢ SERVICE: refers generically to all services provided by the SERVICE PROVIDER falling within its field of activity. Under these General Conditions, this term refers to any service ordered by the CLIENT and included in the ORDER FORM;
➢ COMMERCIAL PROPOSAL: Document from the SERVICE PROVIDER summarizing the needs expressed by the CLIENT, analyzing them and proposing specific solutions aimed at meeting said needs. This document, which includes the specifications of each GOOD/PRODUCT and/or SERVICE, constitutes the compliance reference allowing the CUSTOMER to accept or refuse the PRODUCTS delivered and/or the SERVICE performed;
➢ QUOTE: document listing the GOODS/PRODUCTS and/or SERVICES in which the CUSTOMER has expressed an interest as well as the prices corresponding to said elements;
➢ PURCHASE ORDER: QUOTE or document containing the reference of the QUOTE signed by the CUSTOMER bearing the words “read and approved” or in a written document from the CUSTOMER specifying the quantities of GOODS/PRODUCTS ordered, the desired delivery time and place;
➢ The PARTIES: means the parties to the CONTRACT, namely the CLIENT and the SERVICE PROVIDER;
➢ CONTRACT: means the contractual whole binding the PARTIES and composed of these General Conditions, the COMMERCIAL PROPOSAL and the PURCHASE ORDER.
➢ DELIVERY NOTE: means the document signed by the CUSTOMER, certifying the delivery of the GOODS/PRODUCTS by the SERVICE PROVIDER.
➢ ACCEPTANCE: means the recognition of the conformity of the GOODS/PRODUCTS or SERVICES to the COMMERCIAL PROPOSAL,
➢ DATA CONTROLLER: means the SERVICE PROVIDER, a legal entity represented by its legal representative;
➢ DATA COLLECTION: means any process used by the DATA CONTROLLER to obtain personal data;
➢ DATA SUBJECTS: means the natural persons whose personal data are collected and processed by the DATA CONTROLLER as part of the performance of its SERVICES and/or the marketing of the GOODS/PRODUCTS.

2- CONTRACTUAL HIERARCHY.

The CONTRACT is composed of the following elements, listed in order of prevalence:
1. The SERVICE PROVIDER’S COMMERCIAL PROPOSAL;
2. The ORDER FORM;
3. These GENERAL TERMS AND CONDITIONS.
Only in the event of a contradiction between any of the stipulations contained in these documents, the stipulations of the higher-order document shall prevail over the contradictory stipulation of the lower-order document. In any event, the various elements of the CONTRACT form a “contractual whole” whose stipulations complement each other and are articulated in a coherent manner.

3- ORDER.

3.1 Formation of orders.

The CUSTOMER requests the SERVICE PROVIDER and expresses its needs both with regard to the possible GOODS/PRODUCTS that it would like to acquire (quantity, functionalities, price, delivery times, etc.) and the SERVICES (nature of the service, cost, completion times, etc.) that it could consider ordering. Within a reasonable time, the SERVICE PROVIDER sends the CUSTOMER its commercial proposal, which includes the needs expressed by the CUSTOMER, the solutions proposed by the SERVICE PROVIDER as well as the latter’s commercial commitments. The CUSTOMER then has a study period to formulate any comments or questions on the offer provided by the SERVICE PROVIDER. After having corrected the commercial offer, the SERVICE PROVIDER provides it with a QUOTE corresponding to the CUSTOMER’s needs, taking into account any comments made by the CUSTOMER on the commercial offer. The QUOTE and the prices indicated on the QUOTE are valid for three (3) months from the date the QUOTE is drawn up. Given the material impossibility of mentioning all the price scales applied by the SERVICE PROVIDER for the sale of the GOODS/PRODUCTS and the performance of the SERVICES, the latter undertakes, in accordance with the provisions of Article L441-6 II, to provide a sufficiently detailed quote to the CUSTOMER. In accordance with the provisions in force, the SERVICE PROVIDER as a service provider is subject to an information obligation defined in Articles L111-1 and L111-2 of the Consumer Code. All information to be communicated to the CUSTOMER and appearing in the aforementioned articles appears either in the COMMERCIAL PROPOSAL, in the QUOTE or in these General Terms and Conditions. The order is only complete and final after express acceptance of the QUOTE by the CUSTOMER during its period of validity. This express acceptance is materialized by the signature of the CUSTOMER affixed to the QUOTE, accompanied by the words “Read and approved” or the express and definitive acceptance of the CUSTOMER’S PURCHASE ORDER by the SERVICE PROVIDER.

3.2 Modification of the order.

Any request for modifications, extensions or reductions to ORDERS, even minor ones, requested by THE CUSTOMER will only be executed after having been the subject, by the SERVICE PROVIDER, of a technical study and an additional ORDER FORM. Failing this, the SERVICE PROVIDER will only be obliged to provide the SERVICES initially provided for in the ORDER FORM.

3.3 Cancellation of the order.

In the event of cancellation of the order by THE CUSTOMER after having definitively accepted it by means of the ORDER FORM, and for any reason whatsoever other than force majeure, the entire amount including tax of the order will be automatically acquired by the SERVICE PROVIDER, the CONTRACT then being definitively formed and binding. In this case, the SERVICE PROVIDER may recover the sums owed by the CUSTOMER, after sending a formal notice stating the amount to be paid, the time allowed to the CUSTOMER to perform, the applicable interest for late payment as well as the fixed recovery indemnity. The SERVICE PROVIDER reserves the right to cancel all or part of the orders placed by the CUSTOMERS in the event of failure of one of its SERVICE PROVIDERS. The CUSTOMER will be notified and an alternative solution will be offered.

4- DELIVERY TIMES.

The deadlines indicated in the QUOTE are given for information purposes only, the QUOTE only constituting a price confirmation for the CUSTOMER and a summary of the GOODS/PRODUCTS and/or SERVICES ordered
Any delays in the delivery of the EQUIPMENT ordered or in the performance of the SERVICES do not give the CUSTOMER any right to demand damages or to request the cancellation of the ORDER in progress, nor do they constitute grounds for non-payment, except in the case where the CUSTOMER demonstrates a fault on the part of the SERVICE PROVIDER in the performance of its delivery obligation. The SERVICE PROVIDER draws the CUSTOMER’s attention to the fact that any request to modify the ORDER FORM during the performance of the SERVICES is likely to generate delays that are sometimes significant compared to the provisional schedules. In such a case, the SERVICE PROVIDER undertakes to make its best efforts to provide the CUSTOMER with complete information, even indicative, in particular an estimate of the delay caused by the modification of the order and if possible, the new delivery times to which it commits. However, when any modification in the conditions of performance of the SERVICES appears necessary to the SERVICE PROVIDER, the latter will inform the CUSTOMER of this modification and will obtain its agreement on the planned changes.4- DELIVERY TIMES.

5- PRICE.

The GOODS/PRODUCTS and SERVICES are provided at the prices contained in the price scales in effect on the day of establishment. The prices are net and exclusive of VAT. The invoicing made to the CUSTOMER will therefore be increased by the duties and taxes in effect on the day of establishment of the QUOTE.
The conditions for determining the cost of MATERIALS and WORKS whose price cannot be known a priori, nor indicated accurately in the price scales in effect, will be communicated to the CUSTOMER in the QUOTE. In accordance with the provisions of Articles L. 441-6 of the French Commercial Code, the price scales in effect are made available to the CUSTOMER upon simple request. The price scales in effect may be modified at any time by the SERVICE PROVIDER, without consequences for current orders, and without any notice. In the event of a contradiction between the prices mentioned in the price scales in effect and the QUOTE, the prices appearing in the price scales in effect shall prevail. In the event of a contradiction between the prices indicated in the current price scales and the ORDER FORM, the prices appearing in the ORDER FORM shall prevail. Unless expressly agreed otherwise, the current price scales do not include travel expenses, cleaning costs, recycling or decontamination costs and other out-of-pocket expenses, which shall be specified in the QUOTE. All of these costs shall be borne by the CUSTOMER. THE CUSTOMER may benefit from price reductions, discounts, rebates and rebates, depending on the orders placed, in a single time and in a single location, or on the regularity of its orders, under the conditions and according to the terms to be defined during the commercial negotiations between the parties.

6- SUBCONTRACTING.

In all cases, THE CUSTOMER accepts that the SERVICE PROVIDER may freely use subcontracting for all or part of the SERVICES covered by these terms. THE CUSTOMER acknowledges that under no circumstances may the SERVICE PROVIDER ensure the exclusivity of its GOODS/PRODUCTS and SERVICES to the CUSTOMER. Therefore, THE CUSTOMER accepts that the SERVICE PROVIDER offers the same GOODS/PRODUCTS as well as the same SERVICES and implements its skills and experience for another CUSTOMER or prospect operating in the same sector of activity and/or the same geographical territory. In such a case and in application of the principle of loyalty in commercial relations, the SERVICE PROVIDER undertakes not to disclose the CUSTOMER’s eminently confidential information that has been brought to the SERVICE PROVIDER’s attention in the context of the performance of the SERVICES subscribed to by the CUSTOMER.

7- NON-SOLICITATION OF PERSONNEL.

THE CLIENT undertakes not to hire, attempt to hire or employ directly or indirectly any employee or collaborator, present or future, of the SERVICE PROVIDER during the execution of this contract and TWENTY-FOUR (24) months after the end of the contract, which may be renewed or extended. This non-solicitation obligation will apply regardless of the specialty of the employee in question, and even in the event that the solicitation is at the initiative of said employee. In the event of non-compliance with this clause, and without prejudice to damages or legal remedies that may be available to the SERVICE PROVIDER, THE CLIENT will be liable for compensation equal to TWENTY-FOUR (24) months of gross salary of this employee or collaborator.

8- DELIVERY.

The delivery of equipment will be made in the presence of the parties to the CONTRACT. This receipt will be recorded in a RECEPTION REPORT written and signed by the PARTIES.

8.1 Delivery of goods/products

Delivery is made to the place indicated on the ORDER FORM.

8.2 Quantity control.

On the day of delivery, the CUSTOMER is required to carry out a quantitative check of the GOODS/PRODUCTS delivered by the SERVICE PROVIDER. To this end, the CUSTOMER is required to complete the DELIVERY NOTE, which only certifies the proper execution of its obligation to deliver by the SERVICE PROVIDER. Thus, in the event that the CUSTOMER disputes the quantity delivered, the latter is required to mention this and justify its dispute on the DELIVERY NOTE, which it returns to the SERVICE PROVIDER. If it is demonstrated that the CUSTOMER’s dispute is well-founded and if it arises from a breach by the SERVICE PROVIDER, the latter undertakes to make its best efforts to rectify its breach. In accordance with Article 133-1 of the French Commercial Code and from the receipt of the PRODUCTS, the CUSTOMER is required to send any reasoned disputes in the event of damage to the PRODUCTS or partial loss to the carrier within THREE (3) days, excluding public holidays. After this period, the dispute will no longer be admissible. If the quantity check shows that the quantity delivered corresponds to the quantity appearing on the ORDER FORM, the latter returns the signed DELIVERY FORM to the SERVICE PROVIDER. Signing the DELIVERY FORM without adding any reservations has the effect of depriving the CUSTOMER of any future dispute with the SERVICE PROVIDER with regard to the quantities delivered.

8.3 Acceptance of PRODUCTS.

The CUSTOMER has a period of 10 days to formulate any reservations regarding the conformity of the PRODUCTS delivered with the contractual specifications contained in the COMMERCIAL PROPOSAL. The CUSTOMER formulates its reservations in writing and sends them to the SERVICE PROVIDER by sending a registered letter with acknowledgment of receipt. Upon receipt of the CUSTOMER’s reservations, the SERVICE PROVIDER undertakes to repair the defects and imperfections noted, at its own expense. Once the corrections have been made, a REPORT OF LIFTING OF RESERVATIONS will be drawn up between the PARTIES in order to unequivocally note that the CUSTOMER has definitively accepted the PRODUCTS delivered and that the latter attests to their conformity with the COMMERCIAL PROPOSAL.

8.4 Performance of services.

The CUSTOMER may accept with or without reservation the installation carried out by noting the completion of the installation, its conformity and its proper execution. If the CUSTOMER does not note any defect in execution, it will then accept the reception of the installation without reservation. If the CUSTOMER notes defects or poor workmanship, the SERVICE PROVIDER will intervene within a suitable time frame to repair the defects and imperfections noted. Once the repairs have been carried out, a REPORT OF LIFTING OF RESERVATIONS will be drawn up between the parties in order to establish unequivocally that the CUSTOMER has definitively taken receipt of the installation. In any event, the period given to the CUSTOMER to assess the conformity of the PRODUCTS and/or SERVICES with the COMMERCIAL PROPOSAL may not exceed THIRTY (30) days following the date of receipt of the PRODUCTS or the date of completion of the SERVICES.

8.5 Delay or postponement of Client worksite.

In the event of a delay on the Client’s site or for any delay causing a delay in the performance of EXONIA’s duties, EXONIA may not be charged a late payment penalty. Similarly, any delay generating a loss of earnings or additional costs and in particular, unplanned travel(s), site demobilization/remobilization costs, postponement of equipment rental or cancellation of reservation, personnel demobilization costs, etc. will be the responsibility of the CLIENT. An economic note will be issued and the CLIENT must pay it without delay for a payment in accordance with the payment conditions of the contract. In the event that the CLIENT objects to the payment of its costs, the site or delivery will be interrupted automatically and the deadline suspended until the parties agree.

9- PAYMENT CONDITIONS.

The SERVICE PROVIDER is entitled to collect the sums, the amounts and payment terms of which are set out in these GENERAL TERMS AND CONDITIONS and in the QUOTE and invoices. The SERVICE PROVIDER shall send its invoices to the CUSTOMER within a reasonable period following delivery of the GOODS/PRODUCTS or performance of the SERVICE. In addition to the mandatory legal notices, the invoices shall include the GOODS/PRODUCTS delivered and/or the SERVICES provided and shall be drawn up in such a way as to be sufficiently clear and legible. The SERVICE PROVIDER is required to send its invoices to the CUSTOMER by any means, including electronically, which the CUSTOMER accepts.

9.1 Deposits.

The SERVICE PROVIDER may require a deposit when the ORDER ORDER, a CONTRACT or a signed QUOTE, which demonstrates the acceptance of the QUOTE by the CUSTOMER. Where applicable, the resulting obligations of the SERVICE PROVIDER will only be executed by the latter upon payment of the deposit appearing on the ORDER ORDER, which THE CUSTOMER acknowledges knowing and accepting. One or more additional deposits may be required during the performance of the services. Unless otherwise indicated by the SERVICE PROVIDER, payment of deposits is made in cash.

9.2 Payment deadlines.

Unless otherwise indicated in the QUOTES or on the SERVICE PROVIDER’s invoice, the CUSTOMER is required to pay the amounts due within THIRTY (30) days following receipt of the services or benefits and within FORTY-FIVE (45) days following receipt of the GOODS/PRODUCTS ordered from the SERVICE PROVIDER. THE CUSTOMER may fulfill its payment obligation by check, which must be drawn on a French banking institution, or by transfer to the SERVICE PROVIDER’s bank account or by properly dated and signed commercial paper. Furthermore, any deterioration in the CUSTOMER’s credit may justify the requirement for guarantees, cash payment or payment by sight draft before the execution of the SERVICES, at the SERVICE PROVIDER’s discretion and if it so wishes.

9.3 Late payment.

Any delay in payment and payment of the sums owed by THE CUSTOMER beyond the deadlines set above will give rise to and make payable, without formality or special notice, late payment penalties calculated at the rate applied by the European Central Bank for its most recent refinancing operation, increased by 10 percentage points, of the amount including tax of the price appearing on said invoice, without prejudice to any other action that the SERVICE PROVIDER would be entitled to bring against the CUSTOMER. In addition, any invoice not paid within the specified time will automatically be increased by a fixed indemnity of FORTY EUROS (€40), in accordance with the provisions of Article D. 441-5 of the French Commercial Code as amended by Law No. 2012-387 of 22 March 2012 and its implementing decree No. 2012-1115 of 2 October 2012. In accordance with the provisions in force, late payment interest and recovery compensation are due automatically, without a reminder being necessary. In the event of non-payment, the SERVICE PROVIDER will be free to terminate the CONTRACT and request the award of damages in compensation for the loss(es) suffered. Termination of the CONTRACT may only take place after sending a formal notice by registered letter with acknowledgement of receipt. Furthermore, in such a case, the SERVICE PROVIDER will not be required to deliver the GOODS/PRODUCTS and/or SERVICES ordered by the CUSTOMER if the latter does not pay the price under the conditions and in accordance with the terms indicated in these GENERAL TERMS AND CONDITIONS. The termination will affect not only the order in question, but also all previous unpaid orders, whether executed or in the process of being executed and whether or not their payment is due. Similarly, in the event of payment by instalments duly accepted by the SERVICE PROVIDER, non-payment of a single instalment will result in the immediate payment of the entire debt. In all of the above cases, the amounts that would be due for any other reason will become immediately due if the SERVICE PROVIDER does not opt ​​for the termination of the corresponding order. THE CUSTOMER shall reimburse all costs incurred by the contentious recovery of sums due, including fees of ministerial officers, lawyers and procedures.

9.4 Compensation.

Under no circumstances may payments be suspended or subject to any compensation without the prior written consent of the SERVICE PROVIDER. Any partial payment will be charged first to the non-privileged portion of the debt, then to the amounts that are due the oldest.

10- RESERVATION OF OWNERSHIP AND TRANSFER OF RISKS.

The SERVICE PROVIDER reserves ownership of the GOODS/PRODUCTS until full payment of their price in principal and accessories. The above provisions do not prevent the transfer to the CUSTOMER, upon delivery of the GOODS/PRODUCTS, of the risks of loss or deterioration as well as any damage that it may cause.

11- GUARANTEES.

The SERVICE PROVIDER undertakes to fulfill all of its contractual obligations with diligence and professionalism, in accordance with the rules of the art generally accepted in the sector of activity.
However, the SERVICE PROVIDER cannot be held liable in the following cases, without this list being exhaustive:
➢ In the event of failure, default or delay by any of the service providers, suppliers, subcontractors or intermediaries used by the SERVICE PROVIDER;
➢ In the event of a difference between the GOODS/PRODUCTS supplied and the drawings, diagrams and photographs appearing in the catalogues and on the SERVICE PROVIDER’s website; these drawings, diagrams and photographs do not fall within the contractual scope;
➢ When the WORKS envisaged require authorization (in particular WORK authorization, building permit or agreement of the co-ownership, obtaining an electrical connection, obtaining a connection to a water network or to the sanitation network, etc.), the CUSTOMER is solely and exclusively responsible for obtaining it. The refusal or failure to obtain this authorization may in no case constitute a reason for the CUSTOMER to refuse the execution of the ORDER;
➢ In the event of a delay in the intervention of a trade external to the service of the SERVICE PROVIDER, preceding the intervention of the SERVICE PROVIDER and preventing the latter from starting the SERVICES within the deadlines set in the QUOTE;
➢ In the event of bad weather or meteorological events preventing the SERVICE PROVIDER from carrying out the SERVICES within the deadlines set in the QUOTE.
Any delay caused by an action beyond the control of the SERVICE PROVIDER will result in the price being updated. This includes, but is not limited to, the following actions: Delay in the worksite for the CLIENT party, multiple trips requested by the CLIENT not falling within the scope of the service offered, blocking or postponement of the worksite due to an event outside the responsibility of the SERVICE PROVIDER, intervention by the CLIENT or a service provider of the CLIENT disrupting the smooth running of the SERVICE PROVIDER’s worksite, non-payment by the CLIENT party, generally any actions generating a delay or loss of time, additional work, disorganization or an increase in supplies impacting the performance of the service, etc.

12- RESPONSIBILITY.

Each PARTY is liable to the other for the direct consequences of poor performance, non-performance of its own obligations, and any fault, imprudence or negligence that it may commit in executing the CONTRACT. The SERVICE PROVIDER may not be held liable for any indirect, immaterial or consequential damage, including, but not limited to, any loss of profit, loss of use, loss of product, loss of contract, loss of production, loss of data, damage to brand image or financial losses suffered by the CUSTOMER and/or any third party. In any event, the overall liability of the SERVICE PROVIDER in any capacity or in any connection with a PURCHASE ORDER of this CONTRACT may not, under any circumstances and for all causes, exceed the maximum limit corresponding to 100% of the amount excluding tax of the PURCHASE ORDER concerned.

13- FORCE MAJEURE.

Neither PARTY shall be held liable to the other for the non-performance or delays in the performance of an obligation arising from contractual relations following the occurrence of a case of force majeure. The PARTIES have jointly agreed that all cases recognized in case law as well as any other circumstance beyond the reasonable control of the SERVICE PROVIDER shall be considered as cases of force majeure. In the event of the occurrence of a case of force majeure, the PARTY prevented from performing its contractual obligations is required to notify the other PARTY without delay. As soon as the case of force majeure occurs and for the entire duration of the persistence of such an event, the PARTIES undertake to communicate as much as necessary and to find together, if possible, any appropriate solution. The search for any solution to alleviate the consequences of force majeure may not generate additional costs for either PARTY.

14- PERSONAL DATA.

As part of the performance of the SERVICES, the SERVICE PROVIDER may collect PERSONAL DATA relating to the CLIENT’s representatives and employees. This collection will be organized in accordance with the law and usage in force. Consequently, the SERVICE PROVIDER, as DATA CONTROLLER, undertakes to process said personal data in compliance with the regulations applicable to personal data and in a manner that respects the right to privacy and the fundamental rights of the DATA SUBJECTS. In any event, the CLIENT is informed that the possible collection and processing of personal data of the DATA SUBJECTS is necessary for the performance of its SERVICES by the SERVICE PROVIDER. Consequently, the CLIENT is informed that any opposition by one of the DATA SUBJECTS to the processing of their data by the SERVICE PROVIDER may prevent the latter from carrying out its missions under the CONTRACT. The SERVICE PROVIDER undertakes to comply with the regulations applicable to personal data and in particular guarantees the security of the data collected, their integrity and the confidentiality of this data. The DATA SUBJECTS are required to give their consent to the collection and processing of their personal data by the SERVICE PROVIDER at the end of these General Terms and Conditions, in the “PERSONAL DATA” section, by checking a box expressly authorizing the SERVICE PROVIDER to carry out said operations. On the date of signature of the General Terms and Conditions, only the consent of the persons whose collection and processing of personal data can already be established is required. Any collection or processing of personal data of other DATA SUBJECTS during the execution of the SERVICES or the CONTRACT must be previously authorized by the DATA SUBJECT. The DATA SUBJECTS are entitled to revoke their consent at any time, which may have the consequence of preventing the execution of its obligations by the SERVICE PROVIDER and may, where applicable, justify the termination of the CONTRACT. In any event and in accordance with the provisions of the European Regulation on the protection of personal data of 27 April 2016, the PERSONS CONCERNED are entitled, at any time, to exercise the rights granted to them by the Regulation, namely:
– Right of access to their personal data;
– Right to rectify and erase their data;
– Right to limit their personal data;
– Right to portability and opposition to the processing of their data.
To exercise the rights mentioned, the PERSON CONCERNED sends a written complaint to the SERVICE PROVIDER at the address appearing in the “IDENTIFICATION” section below.
The SERVICE PROVIDER undertakes to provide its best diligence in processing complaints made by the DATA SUBJECTS. Finally, the SERVICE PROVIDER undertakes not to retain the personal data of the DATA SUBJECTS beyond the maximum duration imposed by the European Regulation on the protection of personal data, namely beyond a period of 5 years.

15- DISPUTE AND APPLICABLE LAW.

In the absence of agreement and conciliation, the parties agree to decide that the dispute will fall under the jurisdiction of the Commercial Court of LILLE MÉTROPOLE.
These GENERAL TERMS AND CONDITIONS are governed by French law to the exclusion of any other. The PARTIES do not intend under any circumstances to apply the rules of French private international law. The United Nations Convention of 11 April 1980 on Contracts for the International Sale of Goods (Vienna Convention) is not applicable.

IDENTIFICATION

The contact information for EXONIA Company is as follows:
Company Name: EXONIA
Representative: Philippe CAURIER

Simplified Joint Stock Company with capital of 20,000 €uros
Headquarters: 29 RUE DES MARLIERES 59710 AVELIN
Tel: 03.20.50.51.52 – FAX: 03.20.50.50.20
Registered in the LILLE Trade and Companies Register under number 491 884 524
SIRET: 491 884 524 00027
Intra-Community VAT: FR53491884524
SIREN: 491 884 524